1. Eligibility for Refunds:

• • Products must be returned within 15 days from the date of purchase.
• • The product must be unused, unopened, and in its original packaging.
• • Proof of purchase (order confirmation or receipt) is required for all returns.

2. Non-Refundable Items:

• • Opened or used products.
• • Products not in their original condition or packaging
• • Items returned after 15 days from the date of purchase
• • Sale items or products purchased with a discount.

3. Refund Process:

• • To initiate a return, contact our customer service at Mail us: support@bbhealthy.in
• • Provide your order number, product details, and the reason for the return.
• • Once your return request is approved, you will receive instructions on how to return the product.

4. Return Shipping:

• • Customers are responsible for the cost of return shipping.
• • It is recommended to use a trackable shipping service or purchase shipping insurance. We do not guarantee receipt of returned items

5. Refund Approval:

• • Once the returned product is received and inspected, we will notify you of the approval or rejection of your refund.
• • If approved, your refund will be processed and a credit will be applied to your original method of payment within 8 business days.

6. Exchanges:

• • We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at support@bbhealthy.in

7. Contact Information:

• • For any questions or concerns regarding the refund policy, please contact our customer service team at support@bbhealthy.in

• By purchasing from "Platform Ecommerce," you agree to this refund policy. This policy is subject to change without notice.